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There’s no denying it: Companies like yours are starting to discover just how important social media can be for customer service and marketing purposes. As a result? The tools used to managed those campaigns have seen a dramatic growth in popularity. …yet it’s still a struggle to figure out which tools you actually need.
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It’s a long way to the top when you’re riding a roller-coaster of rocky results. People spend much of their lives gunning for the top. If you’re a climber, for example, perhaps the literal top of the world – Mt Everest – is where you want to be? A tennis player? Well, chances are a tournament win or a #1
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Quick show of hands: Who here remembers the Yellow Pages? That tome of a book was once the go-to business directory of its time. So, what was it that made it so successful? Do you know? Think on that for a second, and I’ll wrap back ’round to it shortly.
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I’m about to say something that may surprise you: Online businesses could learn a thing or two from their retail counterparts. Shocking, right?! …or is it? Let’s think on that for a second. From Cafes to Coffee Shops, retailers have spent years competing for their customers’ attention. To do so, they’ve employed a number of smart ideas…
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